ONLINE ORDERING

Non-Discountable Brands

These brands have their prices set by the vendors; we are not permitted to sell them for anything other than the listed price

  • Mediherb
  • Xymogen
  • Metagenics
  • Cyto - Matrix
  • Thorne
  • Designs for Health
  • Ortho Molecular Products

Free Shipping

We offer free shipping for orders over:

  • Canada = 65$
  • USA = 150$
  • International = 300$

All orders with totals below these minimums are subject to a shipping fee.

This offer explicitly includes remote and rural Canada; please contact us if you have any questions about coverage

Shipping Times

All times quoted in regards to shipping are rough estimates only.

We ship from BC Canada: all international orders may be subject to additional delays or fees in customs, INCLUDING orders from the US.

Discounts

Discount codes must be applied at checkout; at this time, we do not use automatic discounts

Customer Appreciation Day is the last wednesday of every month: use code CAD15% for 15% off orders over 100$cdn (excluding non-discountable items)

First-time customers: use code PureOnlineShip for free shipping or PureOnline15 for 15% off your first order (one use per customer)

Shipping Rates

Our basic shipping services are Canada Post Expedited (Canada), Tracked Packet (US), and Tracked Packet International (all other countries).

These are covered by our free shipping offer (see above); for an additional fee, we also offer several express options. See full list of applicable services at checkout.

Fulfilment Times

Orders for Feel Amazing, Bob's Formulas, and Menopause Chicks Moisturizer ship the business day after the order is placed

Orders for Bob's Iron and Ferapro ship the business day after the consult is marked completed

All other orders (including pickup orders) may be subject to processing times of up to 10 business days unless otherwise stated.

FAQ

How to place an order

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Frequently asked question

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Frequently asked question

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